Returning By Mail
For all our customers, we recommend that you return using our Online Returns Portal. To return by mail - Use your order packing slip to return by mail with the carrier of your choice. If you did not receive an order packing slip please print out the page above and fill it out. Make sure you complete the form. All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
Mail your return items to our Returns Department at the address stated below:
1651 Desoto Rd,
Sarasota FL, 34234
Depending on the shipping method and carrier selected, your return package may take several weeks to reach our Distribution Center. We will expedite delivery of your exchange or refund as soon as possible. Please allow 3-4 weeks for us to receive your merchandise, inspect it, carefully process your request and ship your exchange or process your refund/store credit. Whatever is necessary.
Helpful Hint: Pridefulcolors is not responsible for returns until they reach our Distribution Center. Keep your proof of postage and ship your return along with a tracking number and insurance as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Pridefulcolors will not issue refunds or store credit for your returns.